An observant collaborator by nature, a UX designer by calling, I’m here to use empathy and analysis to transform good intentions into life-changing products.
Medical Alert
Our research uncovers why this medical alert device has not seen innovation over the last thirty years, and proposes a design solution that better serves its existing user ecosystem.
Door Dash
A dive into the organizational structure and communication needs of restaurant decision-makers helps deepen empathy for an important end-user group and informs a successful and repeatable recruiting strategy for a B2B2C.
Solace Club
Can a digital tool help organize support efforts for communities facing the world’s first problem--that of grief and loss? A complete research cycle delivers some solutions.
SF Service Guide
San Francisco Nonprofit Shelter Tech created a tool that helps connect those experiencing homelessness or at risk of homelessness with a searchable database of services. I contributed to foundational research, research planning, and User Testing.